Shipping policy
Thank you for shopping with ALORA.
We currently ship exclusively within the United States.
Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a shipping confirmation email with your tracking information.
Estimated Delivery Time
Our standard estimated delivery time is 7–15 business days.
When inventory is available at our US warehouse, orders may arrive within 1–6 business days.
Please note that all delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Shipping Cost
We offer FREE shipping on all orders within the United States.
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Shipping Issues
If your package is lost, damaged, or you experience any shipping-related issue, please contact us at support@alora-care.com, and we will work to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping, feel free to contact us at support@alora-care.com.